Returns & Exchanges

At Kia Yorkdale, we strive for your complete satisfaction with every purchase. If you are not entirely happy with your order, we offer a straightforward 30-day return policy for unused and unopened retail items.

Return Process

• 1.
  Initiate Your Request

  Log in to your Kia Yorkdale account or visit our online returns portal with your order number and email address to start the process.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring all tags, manuals, and accessories are included to qualify for a full refund.

• 3.
  Ship or Drop Off

  Affix the provided prepaid shipping label to your package and drop it at any authorized courier location, or bring it directly to our Yorkdale storefront.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.